Privacy Policy

Privacy Policy for Otoharmonics

Thank you for visiting our website (the "Site") and reviewing this Privacy Policy. This Site is owned, operated and controlled by Otoharmonics Corporation. This Privacy Policy applies to this Site only. It does not apply to other websites owned by Otoharmonics or to which we may link. The purpose of this Privacy Policy is to inform you about the types of information we gather about you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information, and your ability to control our disclosure of it. Please review this Privacy Policy before submitting any personal information to Otoharmonics through this Site. By your use of our Site, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Throughout this Privacy Policy Otoharmonics is also sometimes referred to herein as "we," "us," and "our."

Information We Collect

We may collect two types of information from you: (i) information that you knowingly and voluntarily supply to us (e.g., through a registration process, sign-ups, or other interaction with the Site); and (ii) information that is derived through automated tracking mechanisms.

Voluntary Information

You may choose to voluntarily and knowingly supply us with information and/or you may provide information through a registration process or sign in procedure used to access protected information on some of the Site pages. Some of this information will identify you personally, either alone or in combination with other information available to us. This Privacy Policy refers to such information as "personal information" or "personally identifiable information." This may include your name or associated company name, email address, postal address, and home or work telephone number. This personal information is collected from you in a variety of ways including your responses to correspondence, registering for a service, or requesting information about our Site or our services.

Information Collected Using Cookies and Other Web Technologies

Like many websites, our Site may use "cookies" or other similar tracking technologies to collect information which will help us to improve the quality of our services and to make it easier for you to navigate the Site. This information typically includes your IP address, the address of the web page you were visiting when you accessed the Site, the name of your operating system (such as Windows or Macintosh), the name and version of your browser (e.g., Internet Explorer, Firefox), pages navigated during your visit to the Site, and the date and time of your visit, among other things. Although most web browsers automatically accept cookies, most computers allow you to change your browser setting to prevent acceptance of cookies. You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser. Please note that if you choose to erase or block your cookies certain features or parts of the Site may not work property.

How We Use Your Information

We use the information that we collect from you to improve our Site, our services, and your experience with our Site and services. For example, we would use your information for any of the following purposes:

  • to respond to your queries and requests;
  • to assist you with managing your account and passwords;
  • to process applications submitted by you and communicate with you about transactions you have requested;
  • to undertake, with your consent, any other promotional activities such as providing information about special events;
  • to communicate with you about our products and services and other information related to our business that may be of interest to you;
  • to build our contact database;
  • for internal marketing analysis, such as identification of trends;
  • to provide you with effective customer service and/or technical support; or
  • to improve the design of our Site.

Sharing Information

Otoharmonics may share your personally identifiable information with its affiliates and trusted third parties who assist us by providing services to users of the Site, including, but not limited to, surveys, fulfillment processing, email distribution, and website management. These parties are required by contract to use the personal information we share with them only to perform services on our behalf and to protect the confidentiality of your personal information.

Additionally, to comply with legal requirements, cooperate with law enforcement, prevent fraud and other crimes, and protect legal rights, there are circumstances in which we may share the personal information we collect on this Site without notifying you when we, in good faith, believe disclosure is necessary to comply with the law or regulatory requirement; to comply with a subpoena or court order; to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the legal rights, property or safety of Otoharmonics, our affiliates, and their employees and agents, other users or the public in general or to protect your vital interests. We also reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be unlawful without providing notice to you.

You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information. See "Contacting Us; Opt-Out" below.

If we merge or are combined with any other organization, or if we transfer assets or operations to another organization or company, we may disclose your personally identifiable information to third parties in connection with such sale, merger, or transfer of all or some of our business.

Otoharmonics may also share your personally identifiable information with healthcare professionals that provide services and are authorized to prescribe the Levo System. These parties are required to protect the confidentiality of your personal information.

Children’s Privacy and Parental Controls

We do not use our Site to knowingly solicit personal information from or market to anyone under eighteen (18) years of age. Otoharmonics products are developed for people eighteen (18) years of age or older. If you are not eighteen (18) years of age or older you may not use this Site and should not provide any information about yourself through this Site. Our goal is to comply with applicable laws and regulations relating to the collection and use of information from children, including the Children’s Online Privacy Protection Act of the United States and other applicable laws or regulations. Please be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors. If you believe that we received information from a child or other person protected under such laws, please notify us immediately by postal mail addressed to Otoharmonics Corporation, 411 SW 6th Avenue Portland OR, 97217 or by email at communications@otoharmonics.com and we will take reasonable steps to remove that information from our database.

How Long We Retain Your Personal Information

We keep personal information only as long as we need it for the purpose for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.

External Links

For your convenience, we may provide links to websites owned and operated by unrelated third parties. Such third party sites should have their own privacy policies, which we recommend you review prior to interacting with such site. This Privacy Policy applies only to the personal information collected through this Site and you agree that Otoharmonics has no liability with respect to such third party sites or their privacy practices.

Policy Changes

Please note that this Privacy Policy may be updated, modified or changed from time to time, and without prior written notice, by posting the revised version of this Privacy Policy on this Site. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such changes will only apply to information collected after we have posted the revised Privacy Policy. We recommend that you periodically review the Privacy Policy for changes. Your continued use of the Site following any such change, including the submission of any personal information, constitutes your agreement that all personal information collected from or about you from this Site after the revised Privacy Policy is posted will be subject to the terms of the revised Privacy Policy.

Data Security Commitment

We take reasonable precautions to keep your personal information secure. All personally identifiable information is subject to restricted access to prevent unauthorized access, modification or misuse. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have industry standard measures in place to safeguard and secure information and data we collect through the Site. It is important that you understand, however, that no website or database is completely secure or "hacker proof" and we cannot guarantee security of the information you submit to us. You are responsible for taking personal steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your password from unauthorized use or disclosure.

Contacting Us; Opt Out

At your request and where the law requires us to do so, we will make good faith efforts to confirm what personal information we hold about you, update your information, remove your information, fulfill specific opt-out requests, and/or correct any inaccuracies in such personal information if you contact us at communications@otoharmonics.com to submit such requests. We may decline to process a request that is unreasonable, jeopardizes the rights or privacy of others, is impractical or for which access is not otherwise required.

Who to Contact

Please contact us at communications@otoharmonics.com or write to us at Otoharmonics Corporation, 411 SW 6th Avenue, Portland, OR 97204 or call 503.336.9906 if you have any comments or questions about this Privacy Policy or to report any violations of the Privacy Policy. We will endeavor to respond to you within 24 to 48 hours in most cases.

Governing Law / Effective Date

This Privacy Policy and our Privacy Notices are governed under the laws of Delaware without regard to its conflict of law provisions.

California Residents: If you reside in California and have provided personally identifiable information to us, you may request information about our disclosure of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us at one of the following addresses: Otoharmonics Corporation, 411 SW 6th Avenue, Portland, OR 97204 or call 503.336.9906.